Statutory guidance: Claims management regulation: Conduct of Authorised Person Rules 2018

Ministry of Justice - by Jim Larrison via Flickr

Sets out the rules for authorised companies offering claims management services.

It covers the standards for:

  • running a business
  • dealing with clients

The regulator has produced guidance in relation to these rules.

The regulator has the power to vary, suspend or cancel the authorisation of companies that don’t follow these rules.


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