Detailed guide: Liverpool Prison

Ministry of Justice - by Jim Larrison via Flickr

Detailed guide: Liverpool Prison

Book and plan your visit to Liverpool Prison

To visit someone in Liverpool Prison you must:

  • be on that person’s visitor list
  • book your visit at least 48 hours in advance
  • have the required ID with you when you go

At least one visitor must be 18 or older at every visit.

There may be a limit to the number of visits a person can have. You can check this with Liverpool Prison.

Contact Liverpool Prison if you have any questions about visiting.

Help with the cost of your visit

If you get certain benefits or have an NHS health certificate, you might be able to get help with the costs of your visit, including:

  • travel to Liverpool Prison
  • somewhere to stay overnight
  • meals

How to book family and friends visits

You can book your visit online.

You can also book by email and telephone.

Email: socialvisits.liverpool@hmps.gsi.gov.uk
Booking line: 0151 530 4050
Monday to Friday, 8:30am to 4:30pm
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Some residents are restricted to closed visits which is where they are kept separate from the visitors. These visits happen at different times and can’t be booked online. The booking team will let you know if you need a closed visit.

Regular visiting times:

  • Monday: 1:55pm to 2:55pm, 3:25pm to 4:25pm
  • Tuesday: 10.30am to 11:30am, 1:55pm to 2:55pm, 3:25pm to 4:25pm
  • Wednesday: 10.30am to 11:30am, 1:55pm to 2:55pm, 3:25pm to 4:25pm
  • Thursday: 10.30am to 11:30am, 1:55pm to 2:55pm, 3:25pm to 4:25pm
  • Friday: 10.30am to 11:30am, 1:55pm to 2:55pm, 3:25pm to 4:25pm
  • Saturday: 9:30am to 10:30am, 10:30am to 11:30am, 1:45pm to 2:45pm, 3:15pm to 4:15pm
  • Sunday: 9:30am to 10:30am, 10:30am to 11:30am, 1:45pm to 2:45pm, 3:15pm to 4:15pm

Closed visiting times:

  • Tuesday: 9:15am to 10:45am, 10:45am to 11:45am
  • Friday: 9:15am to 10:45am, 10:45am to 11:45am
  • Saturday: 9:15am to 10:45am, 10:30am to 11:30am
  • Sunday: 9:15am to 10:45am, 10:30am to 11:30am

How to book legal and professional visits

Legal visits must be booked by email: legalvisits.liverpool@justice.gov.uk

The booking team aims to reply to all requests within 24 hours.

Visiting times are Monday to Friday:

  • mornings: 9:10am to 10:10am, 10:20am to 10:50am, 11:00am to 11:30am
  • afternoons: 2pm to 3pm, 3:10pm to 3:40pm, 3:50pm to 4:20pm

Getting to Liverpool Prison

Find Liverpool Prison on a map

The closest railway stations are Walton and Rice Lane. Liverpool Prison is about a 5-minute walk from either station. You can also travel by bus from Liverpool city centre.

To plan your journey by public transport:

If coming by car, you will need to park outside the prison on Hornby Road. The maximum stay is 2 hours. There is no visitor parking in the prison.

Entering Liverpool Prison

All visitors must bring the required ID.

Adults should have one of the following types of photo ID:

  • passport
  • driving licence
  • benefit book
  • senior citizen’s public transport pass
  • annual public transport season ticket (with photo card)
  • employer ID card (if it shows the name of the visitor and the employer)
  • European Community identity card

If you do not have these, staff may accept 2 or more of the following:

  • expired ID from the first list
  • birth or marriage certificate
  • cheque book or statement with a credit or debit card
  • young person’s ‘proof of age’ card
  • trade union or student union membership card
  • foreign identity or residents’ card (other than European Community ID)
  • prison visitors organisation ID (for example, the New Bridge Foundation)
  • NHS card
  • tenancy agreement

Children under 18 should have either a passport or birth certificate. Babies who haven’t been registered yet can use their red book instead.

All visitors will need to be given a pat-down search, including children. You may also be sniffed by security dogs.

Liverpool Prison has a strict dress code policy which means visitors should dress sensibly. You may be turned away if you are wearing items like vests, low-cut tops, short skirts or clothes with offensive statements on them.

Each adult visitor is allowed to take in a maximum of £25 (no £20 notes). The money can be used to buy food and drink from the vending machine in the visiting hall.

There are strict controls on what you can take into Liverpool Prison. You will have to leave most of the things you have with you in a locker or with security. This includes pushchairs and car seats.

You will be told the rules by an officer at the start of your visit. If you break the rules, your visit could be cancelled and you could be banned from visiting again.

Visiting facilities

There is a visitors centre run by Partners of Prisoners (POPS). Family and friends can relax, buy refreshments and get advice and support from the staff.

It is open daily from 8:30am to 5pm.

Telephone: 0151 530 4158
Find out about call charges

There is a soft play area for children in the visiting hall. Liverpool also provides activity packs.

Family days

Liverpool Prison holds regular family days and other activities to give residents more time to spend time with their children in a relaxed setting. These usually take place during school holidays.

Residents can apply for these visits or families can ask about them at the visitors centre.

Keep in touch with someone at Liverpool Prison

There are several ways you can keep in touch with a resident during their time at Liverpool Prison.

Phone calls

Residents have phones in their rooms and are able to make calls every day between 6:30am and 11pm.

Phones do not accept incoming calls so they will always have to call you. They have to buy phone credits to do this.

They can phone anyone named on their list of friends and family. This list is checked by security when they first arrive so it may take a few days before they are able to call.

You can also exchange voicemails using the Prison Voicemail service.

Officers may listen to phone calls as a way of preventing crime and helping keep people safe.

Email

You can send emails to someone in Liverpool Prison using the Email a Prisoner service.

You might also be able to attach photos and receive replies from the resident, depending on the rules at Liverpool Prison.

Letters

You can write at any time.

Include the person’s name and prison number on the envelope.

If you do not know their prison number, contact Liverpool Prison.

All post apart from legal letters will be opened and checked by officers.

Send money and gifts

You can use the free and fast online service to send money to someone in prison.

You can also send:

  • postal orders
  • cheques
  • cash

Postal orders and cheques should be made payable to ‘HMPS’. Write the resident’s name and prison number plus your own name and address on the back.

When sending in cash, include the resident’s name and prison number plus your own name and address on a separate piece of paper.

Gifts and parcels

People in Liverpool Prison have a list of approved items that can be given to them by family and friends during their first 28 days in prison.

Items can be sent in by post or handed in before visits Tuesday to Friday.

You must have a visit booked for the time you hand anything in, otherwise it will not be accepted.

Make sure to include the resident’s name and prison number and the sender’s name and address on parcels. All items will be opened and inspected by an officer.

Items and parcels will not normally be accepted after the first 28 days. You can send residents money instead which they can use to buy items through a catalogue system.

Contact Liverpool Prison if you have any questions.

Life at Liverpool Prison

Liverpool Prison is committed to providing a safe and educational environment where men can learn new skills to help them on release.

Security and safeguarding

Every person at Liverpool Prison has a right to feel safe. The staff are responsible for their safeguarding and welfare at all times.

All safeguarding processes are overseen by the Merseyside Safeguarding Adults Board.

The Samaritans also train residents be ‘listeners’ to help support other residents going through difficult times.

Arrival and first night

When a resident first arrives at Liverpool Prison, they will be able to contact a family member by phone. This could be quite late in the evening, depending on the time they arrive.

They will get to speak to someone who will check how they’re feeling and ask about any immediate health and wellbeing needs.

Induction

Each person who arrives at Liverpool Prison gets an induction that lasts about a week. They will meet professionals who will help them with:

  • health and wellbeing, including mental and sexual health
  • any substance misuse issues, including drugs and alcohol
  • personal development in custody and on release, including skills, education and training
  • other support (sometimes called ‘interventions’), such as managing difficult emotions

Everyone also finds out about the rules, fire safety, and how things like calls and visits work.

Accommodation

About 750 men live at Liverpool Prison across 8 wings. There is a mixture of shared and single accommodation.

Residents have access to a weights room, exercise equipment, sports hall and outdoor pitches. The physical education department runs a full programme of team activities and circuit training.

Education and work

Education at Liverpool Prison is provided by Novus. Men can learn important skills, such as English and Maths, and train in a variety of professions including plastering, painting and decorating, catering, construction, industrial cleaning and IT. Subjects are picked to match opportunities in the local jobs market. Liverpool Prison works with careers guidance agencies to help guide residents into employment on release.

Liverpool Prison runs several industrial workshops providing employment for residents. These include the leather workshop, which produces leather goods for prisons, and the laundry, which processes internal and external commercial cleaning contracts.

Liverpool Prison also offers a range of social and personal development courses focusing on rehabilitation and self-improvement.

Support for family and friends

Find out about advice and helplines for family and friends.

Support at Liverpool Prison

Partners of Prisoners (POPS) and the chaplaincy can provide individual support to families and friends of residents with a wide range of issues.

To speak to POPS, call 0151 530 4158.

To speak to the chaplaincy, call the Liverpool Prison main telephone number.

Problems and complaints

If you have a problem contact Liverpool Prison. If you cannot resolve the problem directly, you can make a complaint to HM Prison and Probation Service.

HM Prison and Probation Service publishes action plans for Liverpool Prison in response to independent inspections.

Governor: Pia Sinha

Email: bsuliverpool@justice.gov.uk
Telephone (24 hours): 0151 530 4000
Fax: 0151 530 4001
Find out about call charges

Follow Liverpool Prison on Twitter

Address

HMP Liverpool
68 Hornby Road
Liverpool
L9 3DF

See map

Care line

If you have concerns about the safety or wellbeing of a man in Liverpool Prison, call or email the concern for prisoner care helpline.

Email: safercustodyliverpool@hmps.gsi.gov.uk
Telephone: 0800 528 0970
Find out about call charges

 

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